Terms of service
STORE USE AND PURCHASE TERMS
Effective date: 13 September 2026
Welcome to juyuetong.com. This online store is owned and operated by HONG KONG JUYUETONG CO., LIMITED. These terms apply whenever you browse the website, submit an order, or use a store service.
Using Our Store
You may use this website only for lawful personal shopping purposes. You must be legally able to enter into a purchase contract in your place of residence or have permission from a parent or guardian.
Attempts to disrupt the website, introduce malicious code, obtain unauthorized access, commit payment fraud, or misuse store content are prohibited.
Products and Presentation
We aim to describe and display products clearly. Minor differences in color, packaging, or appearance may occur because of screen settings, photography, manufacturing changes, or updated packaging.
Availability is not guaranteed until an order is accepted for processing.
Placing an Order
Please provide accurate contact, billing, payment, and delivery information.
The automatic confirmation sent after checkout confirms that we received your order. We may still review the order before accepting and fulfilling it.
An order may be verified, limited, or cancelled when:
• Payment cannot be authorized;
• Fraud or unauthorized activity is suspected;
• A product becomes unavailable;
• Delivery cannot be completed to the supplied address;
• A genuine pricing or listing error occurred; or
• These terms have been materially violated.
Any payment collected for a cancelled order will be returned to the original payment method.
Pricing and Payment
Store prices are normally displayed in U.S. dollars unless another currency is shown. Taxes, shipping costs, or import charges will be displayed or applied where appropriate.
Payments are handled by Shopify and the payment methods offered at checkout.
Delivery
Shipping conditions, rates, and estimates are explained in our Shipping Policy. Customers are responsible for providing an accurate delivery address and monitoring available tracking information.
Returns
Return eligibility, exclusions, replacements, and refund timing are described in our Returns, Replacements & Refunds policy.
Your Reviews and Submissions
Content submitted to the store must be honest, lawful, and free from material that infringes another person’s rights.
By voluntarily submitting a review or product photograph, you allow us to display and use it in connection with the store, subject to applicable privacy law.
Store Content
Our original branding, text, graphics, photographs, and page design may not be copied, republished, or commercially exploited without permission, except where the law allows.
External Services
Some functions are supplied by Shopify, payment providers, carriers, and other independent services. Their services may be subject to separate terms.
Responsibility
To the maximum extent permitted by law, we are not responsible for indirect or consequential losses that could not reasonably have been anticipated when an order was placed.
Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.
Applicable Law
Our business and these terms are generally governed by the laws of Hong Kong SAR. Customers nevertheless retain mandatory consumer rights that apply in their country or U.S. state of residence.
Changes to These Terms
We may revise these terms when our services, operating practices, or legal obligations change. The current version will be displayed on this page.
Questions
HONG KONG JUYUETONG CO., LIMITED
juyuetong.com
support@juyuetong.com
+852 9690 5272